Important announcement - Retail Volunteer Opportunities.
Our retail division is an integral part of our visitor experience and makes a considerable contribution to the Railway’s income.
Due to an increase in visitor numbers and our desire to double ‘man’ Toddington shop on certain days, we now have several vacancies for volunteers in our retail dept.
This retail volunteer role naturally brings you face to face with our visitors and, as with anything we do on our Railway, we wish our visitors to have an exceptional day.
Click on the retail button to the left to read more about this volunteer role.
We have arranged a Special Open Day to help you learn more about volunteering with us in this Department. This will take place on Tuesday 1st May 2018 between 11:00 and 15:00 at Toddington Station.
To attend please send an expression of interest in the event to email@example.com telling us the name of anyone who will accompany you. An estimated time of arrival will be helpful and would suggest this should be no later than 14:00. Each Invitation is restricted to 2 adults over 18 (sorry no children) and while you will be able to meet and see our volunteers at work, attendance of this Open House does not give you a ride on any train. To do this you will need to buy a ticket!
We look forward to receiving your expression of interest in volunteering with our Retail Department. Your e-mail must reach us by midnight 28th April.
Important Announcement – Special Events Volunteering
Volunteering with our Special Events team is a good way to start your involvement with us on our Railway as our Events are important to us as they significantly increase the number of visitors and thereby our income.
Click on the Special Events button to the left to read more about this volunteer role.
To enable you to learn more about what the public facing Events Team do and their responsibilities; we are holding an ‘Open House’ at Toddington Station from 10:30 to 14:30 in conjunction with our Bricks and Trains Event over the Weekend of 12th and 13th May 2018.
At this ‘Open House’ you will be able to see Event Volunteers at work and discover the importance of their Role. Our Recruitment Team will be on hand to discuss the finer points of volunteering with you and, how once a volunteer, you might be able to progress to other Departments.
However, because the Bricks and Trains Event is ticket only you will need a specific Invitation to gain access to the volunteer recruitment ‘Open House’. To obtain your Invitation please send an expression of interest in the event to firstname.lastname@example.org telling us on which of the two days you are attending and the name of anyone who will accompany you. An estimated time of arrival will be helpful and would suggest this should be no later than 13:00. Each Invitation is restricted to 2 adults over 18 (sorry no children) and while you will be able to meet and see our volunteers at work, attendance of this Open House does not give access to the Event itself or a ride on any train. To do this you will need to buy a ticket!
We look forward to receiving your expression of interest in volunteering with our Special Events Team. Your e-mail must reach us by midnight 10th May.
Becoming a volunteer on our Railway is a great opportunity to help keep one of Gloucestershire's foremost visitor attractions running - and it is fun too! Uniquely for a Heritage Railway of our size we rely almost exclusively on volunteers to keep it operational. The professionalism which our volunteers bring to the Role they are undertaking, is always appreciated by our visitors.
Our 'Join Us' booklet gives you full information on Membership and an overview of Volunteering. You can download it by clicking on the picture and you will find a member application at the back of the booklet. A volunteer application can be found here or an on-line application can be made here. The ‘Join Us’ booklet also gives details of our Youth Group for 12 to 17-year olds or you can follow the appropriate link to the left of this page.
Current Volunteer Vacancies
Currently we only have vacancies in the volunteer roles shown below. If the Role that you are interested in is not listed, it is because that department is not currently looking for new volunteers.
If the Department or Role you would like to do is not listed please consider joining the Special Events Team to get involved with us, or if there is a special need highlighted at the top of this page then why not join that Department as a way of getting started.
At your Volunteer Induction you will be told how you can join another Department or transfer between our Departments (subject to vacancies and suitability).
For full details of what volunteering in each department involves please follow the links on the left of this page.
Building Services are looking for: -
a qualified electrician who has experience of three phase wiring.
Carriage and Wagon are looking for a volunteer with electrical skills and the carriage cleaning team will need additional volunteers on a Monday at Toddington or Wednesday at Cheltenham from March next year.
Our First Response Team have vacancies for new volunteers with existing verifiable first aid qualifications or who are health care professionals. There is also a vacancy for a volunteer with experience in maintenance and servicing of fire extinguishers.
Lineside clearance working on Saturdays to keep the vegetation growth on our embankments along the railway under control. Physical open-air work so a good way to keep fit.
Our Model Railway at Winchcombe needs volunteers who can work on their own but like meeting and talking to our visitors as they view the exhibits. Experience of working with DCC-operated model railways is helpful but not essential as training can be given.
Our Retail Team are looking for additional volunteers, who would be expected to help run our shops at Toddington and Cheltenham Race Course stations. This is an important role as the profit from our shops helps us develop our Railway. Retail experience helpful but not essential as training given.
Our Safety Management Team are looking for volunteers with qualifications / competency in all things safety related but not PAT at present.
Our Signalmen – are looking for new recruits, specifically those that have (traditional) signalling experience on the main line or on a heritage railway of similar size and operations as they may be considered for “fast track” training. Other new volunteers are required, but they will need to join another Department to gain experience on the Railway in the first instance.
Our Social Media Team are looking for someone with experience in posting to all major Social Media Platforms and who has the graphic design experience or an interest in that area as this is increasingly being used in media posts. When responding please give details of your experience and where your work can be found on the web.
Special Events Team providing the extra volunteer roles, such as car park stewards, platform based ticket inspectors, crossing monitors, to ensure everything runs smoothly.
Station Management – Cheltenham require two painters and a volunteer with electrical experience able to assist with running repairs with wiring including PA and communications.
Our Steam Dept. cannot currently accept new volunteers unless they have railway experience, or they have engineering skills to offer.
The Toddington Narrow Gauge Railway who share our site at Toddington, are looking for volunteers to join them as Booking Office clerks and as Guards. If interested please complete our volunteer application form, stating narrow gauge railway as your choice, and send it to us and we will forward it on.
For all other volunteering opportunities please keep a watch on this web page as the list will be updated as vacancies occur.
VOLUNTEERING - general requirements
To volunteer on our Railway, you must: -
- Understand that completion of an application is not a guarantee of an offer of a Volunteer Role.
- be a Member of the Gloucestershire Warwickshire Railway Trust. If you are not already a Member please apply to join by completing the Trust form found at the back of the Join Us booklet, or by clicking on the picture above or by joining on line here. You will not be able to attend our volunteer Induction, and therefore volunteer, until you are a Member.
- meet our minimum age requirement please contact us for details
- have your own transport to reach our Railway as most volunteering is based at Toddington or Winchcombe, both of which have poor public transport connections.
- be enthusiastic in what you do.
- have a willingness to learn new skills.
- be prepared to be committed to regular volunteering with us (as a general guide you should be prepared to volunteer 2 to 3 full days per month, but you can do more!).
- appreciate some Volunteer Roles require you to be able to get to the Railway early and / or finish late.
- have a good level of fitness and mobility suitable for the role you are applying for
- be able to understand and follow rules given to you, for your own safety and the safety of others.
- accept as a volunteer you will receive no payment for the work you do or any travelling expenses to or from the Railway.
- accept as a volunteer you may be required to wear a uniform or safety clothes / equipment which you will have to provide at your own expense.
- accept as a volunteer if you have given a commitment to attend the Railway by allowing yourself to be rostered for any duty on any given day you are expected to attend to fulfil that duty or find a suitable replacement
- be aware that the volunteer application form asks for an Emergency Contact. In giving those details you will be confirming that you have the explicit consent of the Emergency Contact to give their contact details and for them to be printed on your Work Permit and it is your responsibility to keep this current
- as a volunteer understand you will effectively be volunteering for Gloucestershire Warwickshire Steam Railway plc and that all administration work in respect of your application will be carried out by the plc's Recruitment Officer.
- understand that appointments to a volunteer management role are done through advertising the vacant position internally to existing volunteers and appointing a suitable applicant following interview.
- as a prospective volunteer know that the Railway complies with all current Data Protection Regulation and that information given on your application will only be used in connection with your volunteering.
How do I join as a Volunteer?
If you would like to be considered as a volunteer, please submit the Volunteer Application Form you can download here indicating the Volunteer Role you would like to be considered for. If you are not a Trust Member you must complete a Membership application at the same time.
On receipt, your application will be acknowledged and then be passed to the relevant Department who may ask you to meet them. Alternatively, they will indicate to the Recruitment Officer they are happy to accept you.
Once your chosen Department have accepted you, you will be asked to attend a Volunteer Induction, at which you will be required to complete and sign a Safeguarding Declaration, so that you can volunteer alongside Young Persons/Vulnerable Adults and on days when children are visiting the railway.
Following your Induction, you will receive an introductory 3-month Temporary Work Permit to allow your volunteering to get underway. Your first three months will be by way of a familiarisation period at the end of which you will normally receive a Full Work Permit renewable annually on the anniversary date of your Trust Membership.
Volunteer Inductions are normally held on the 3rd Saturday of each month except December.
From time to time, for whatever reason, a volunteer recruit finds that volunteering with us is not for them after they have been along a few times. In these circumstances we will happily refund membership fees if requested provided a Full Work Permit has not been issued and the Trust Membership Card is returned with the free travel voucher intact (not used).
The Railway’s Recruitment Team look forward to talking to you about volunteer opportunities on our Railway.
Recruitment Director, GWRT